> ## Documentation Index
> Fetch the complete documentation index at: https://superwhisper.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# "No voice found" or stuck processing

> Fix dictations that show "No voice found" or never finish processing. Check your microphone, input level, and connection.

**"No voice found"** means the recording had no detectable speech in it. History shows **No voice found in recording** for these dictations. The problem is almost always the audio input, not the model.

## Fix "No voice found"

**1. Check which microphone is active**

Click the **microphone button** at the top right of the **Home**, **Configuration**, or **Sound** page to see the active input device. If it's the wrong one, such as a disconnected headset or a muted external microphone, switch it or choose **Use system default**.

![Superwhisper input device selector open from the top-right of the settings window](https://mintcdn.com/superwhisper/do-XBuvOUgvVmZf6/images/screens/mac/input-device-dropdown.png?fit=max\&auto=format\&n=do-XBuvOUgvVmZf6\&q=85\&s=31978731705ddafb96422f794ae2715a)

**2. Confirm microphone permission**

On macOS, open **System Settings → Privacy & Security → Microphone** and make sure Superwhisper is enabled. On Windows, check **Settings → Privacy & security → Microphone**.

**3. Watch the waveform while you speak**

Start a recording and talk. If the waveform doesn't move, audio isn't reaching the app. Try the built-in microphone to rule out a Bluetooth device problem.

One exception: when a mode records **system audio**, the waveform stays still by design. Check [History](https://superwhisper.com/docs/get-started/history.md) to confirm audio was captured.

**4. Play back the recording**

Open the dictation in **History** and play the audio. If the recording is silent, the input device was wrong or muted. If you can hear yourself clearly but still got the error, [report the recording from History](https://superwhisper.com/docs/get-started/history.md#report-an-issue). It sends the audio to the team with your report.

> [!NOTE]
>
> Check that **Automatically increase microphone volume** is on in **Settings → Sound**. It sets the microphone input volume to maximum when a recording starts, so quiet input is less likely to read as silence. It works only when Superwhisper uses the system default device.

## Stuck on processing

If dictations hang at the processing stage instead:

1. **Check your connection**: Cloud models need internet. Try a local model to confirm.
2. **Check the model finished downloading**: A local model that's still downloading can't transcribe. Open **Settings → Models library**.
3. **Restart Superwhisper**: retry the dictation from [History](https://superwhisper.com/docs/get-started/history.md). Your audio is already saved.
4. **Report it**: turn on **Error logging** in **Settings → Configuration**, reproduce the problem once, then [report the recording from History](https://superwhisper.com/docs/get-started/history.md#report-an-issue).


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