> ## Documentation Index
> Fetch the complete documentation index at: https://superwhisper.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Member Management

> Invite users, assign roles, and reassign seats in your Superwhisper Enterprise org. Handle the full member lifecycle from the dashboard.

> [!NOTE]
>
> Before you invite members, [set up billing](https://superwhisper.com/docs/enterprise/billing.md). Billing information is required to provision licenses.

## Adding members to your organization

How members join depends on the [authentication method](https://superwhisper.com/docs/enterprise/saml-sso.md) your org has configured. Pick the row that matches your setup.

| Auth method | How members join |
| - | - |
| **SAML SSO + SCIM** | Assign users or groups in your identity provider. SCIM grants sign-in permission. Members sign in to the app with their work email and a seat is allocated on first login. No manual invite needed. |
| **SAML SSO (no SCIM)** | Share the [join link](#join-link) or send an [email invite](#email-invite). Members complete SSO with your identity provider on first sign-in. |
| **Google OAuth** | Share the [join link](#join-link) or send an [email invite](#email-invite). Members sign in with their Google Workspace account. |
| **Magic Link** | Share the [join link](#join-link) or send an [email invite](#email-invite). Members receive a one-time email link to complete sign-in. |

If you're using SCIM, see [SCIM Provisioning](https://superwhisper.com/docs/enterprise/scim.md) for the full just-in-time provisioning flow. Otherwise, use one of the invite options below.

![Superwhisper Enterprise dashboard invite dialog with join link and email invite options](https://mintcdn.com/superwhisper/nuTetdsD4WaOh6uF/images/screens/dashboard/members-invite.png?fit=max\&auto=format\&n=nuTetdsD4WaOh6uF\&q=85\&s=d7ef24b6edea410bb9d40d4094ad258a)

### Join link

Share a single join link that anyone with the URL can use:

1. Navigate to the **Members** tab in your dashboard
2. Click the **Invite** button at the top right of the Members list
3. Generate a join link
4. Share it with your team

Best for onboarding many employees at once or posting in company channels.

### Email invite

Send direct email invitations to specific addresses:

1. Navigate to the **Members** tab in your dashboard
2. Click the **Invite** button at the top right of the Members list
3. Enter the email addresses you want to invite
4. Send the invitations

Best when you want a controlled, trackable onboarding flow.

### What to send new members

Send new members to [Activate Your Enterprise License](https://superwhisper.com/docs/enterprise/activate.md). It walks them through installing the app, signing in with their work email, and what your policies control. Standard members who open the dashboard see only the license and download page.

## Listing members

The **Members** tab lists everyone in your org with their role and status, so you can see who has activated their seat and who hasn't:

![Superwhisper Enterprise Members tab listing members with roles and status](https://mintcdn.com/superwhisper/nuTetdsD4WaOh6uF/images/screens/dashboard/members-list.png?fit=max\&auto=format\&n=nuTetdsD4WaOh6uF\&q=85\&s=0af290d20b573133338a6e0d8b2bf47d)

Manage an existing member from the three-dot menu next to their name:

* **Elevate Role**: promote a Member to Admin
* **Transfer Ownership**: hand the Owner role to another member. The original Owner drops to Admin
* **Change Role**: adjust a member's permissions
* **Revoke Access**: remove a member from the organization and free their seat

Admins cannot perform these actions on other Admins or Owners. Only Owners can.

## Roles & permissions

Superwhisper Enterprise has three member roles:

| Role | Permissions |
| - | - |
| **Owner** | Full control of the organization, including billing, authentication, members, and models. Can transfer ownership to another member. Only one Owner at a time. |
| **Admin** | Full functionality across the dashboard. Can invite, promote, and remove standard members, but **cannot** downgrade or remove other Admins or Owners. |
| **Member** | Standard seat. Sees only the license and download page in the dashboard. Uses Superwhisper through the app. |

### Transferring ownership

Ownership is transferred, not shared. There is only one Owner at a time. When an Owner transfers ownership to another member, the original Owner drops to Admin automatically.

### Seat billing

All members who use the app occupy billable seats, including Admins. An Owner can free their own seat with **Disable my license** in the dashboard's Configuration tab and keep full owner access to manage the org.

## When an employee leaves

Seats aren't tied to a person. Free the seat and reassign it:

1. **Revoke access** from the three-dot menu next to their name, or let [SCIM deprovisioning](https://superwhisper.com/docs/enterprise/scim.md) do it automatically when they're removed from your identity provider
2. **The seat returns to your pool** immediately, with no billing change
3. **Invite the replacement** using any invite method above; they take the freed seat on first sign-in
4. If company policy requires it, **wipe local Superwhisper data** as part of standard device offboarding (or via your [MDM](https://superwhisper.com/docs/enterprise/mdm-deployment.md))

### What happens on removal

* **Their seat is freed**: it returns to your available pool for another member
* **Their license is deactivated**: the next time they open Superwhisper, the app falls back to the Free tier or prompts for a new license
* **Their local data stays on their device**: transcripts, recordings, modes, and vocabulary are stored locally and aren't touched by deactivation
* **Cached organization configuration clears** on next app launch, since the license is no longer active

### Re-adding a former member

Re-inviting a removed user restores their access and uses a new seat. Their previous local data on that device is intact and picks up where they left off.

## Configuration updates

Every time a member starts the Superwhisper app, it pulls the latest [configuration](https://superwhisper.com/docs/enterprise/configuration.md) for your organization. Changes you make in the dashboard apply to members on their next app launch, no member action required.

## Operating recommendations

* **Set up [billing](https://superwhisper.com/docs/enterprise/billing.md) first**: invites can't provision licenses without billing in place
* **Keep Admin and Owner roles tight**: audit who holds them every quarter and downgrade anyone who no longer needs the access
* **Run [SCIM](https://superwhisper.com/docs/enterprise/scim.md) end to end**: departures from your identity provider then deprovision Superwhisper automatically. Manual cleanup is where unused seats accumulate
* **Invite IT or Security to set up SAML**: use the magic-link invitation flow instead of sharing dashboard credentials

## Related

* [Activate Your Enterprise License](https://superwhisper.com/docs/enterprise/activate.md): the setup page to send new members
* [Billing & Subscription Management](https://superwhisper.com/docs/enterprise/billing.md): seat-based billing details that pair with member changes
* [SAML SSO](https://superwhisper.com/docs/enterprise/saml-sso.md) and [SCIM](https://superwhisper.com/docs/enterprise/scim.md): automate authentication and provisioning
* [MDM & Silent Deployment](https://superwhisper.com/docs/enterprise/mdm-deployment.md): zero-touch app rollout for new members

## Support

Email [enterprise@superwhisper.com](mailto:enterprise@superwhisper.com), request a shared Slack channel, or schedule a call with the team.


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