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Find your problem below by its symptom. Superwhisper saves every dictation as you speak, so your recording is safe in History and can be reprocessed after the fix.
Turn on Error logging in Settings → Configuration before reproducing a problem. See Logs & reporting.

Error messages

"No voice found" or stuck processing

Fix recordings with no detectable speech, or processing that never ends.

AI formatting didn't run and pasted raw text

You got the raw transcription because the AI step failed. Covers connection, model, and API-key checks.

App won't launch or install

Fix Windows DLL and Vulkan errors, installer problems, and macOS launch failures.

Superwhisper crashes or quits unexpectedly

Find out whether the model, the mode, or the machine causes the crash.

Wrong output

Transcribed in English instead of my language

Set a fixed language or add a hint when Automatic picks English.

Gibberish, repeated, or made-up text

Find the stage that adds words you never said, and reduce it.

AI answers instead of transcribing

A mode’s prompt causes this. Prompting tips help you fix it.

Text not pasting, pasting twice, or pasting old text

Fix paste problems with permissions, clipboard content, and simulate keypresses.

Input and controls

Shortcuts not working or misfiring

Check key conflicts, global and per-mode shortcuts, and push to talk.

Microphone, system audio, or Muffle

Switch inputs, handle Bluetooth headsets, fix empty meeting recordings, and set up Muffle with other audio apps.

Modes not saving or disappearing

Check the Superwhisper folder location when modes will not save.

Slow dictations or heavy memory use

Adjust model choice and voice model load time, then find the slow step.

Realtime toggle missing or grayed out

Realtime needs a Pro license and a Nova, Scribe, or Parakeet model.

Context awareness

Learn when each context type is captured and why it can go wrong.

Keyboard doesn't return to your app on iOS 26.4

Swipe back manually after you start dictation on iOS.

Logs, clean uninstall, and reporting bugs

Turn on logging, find your files, uninstall cleanly, and report bugs.
If your problem isn’t listed, email support@superwhisper.com with your platform, app version, and what you expected to happen.